000022395 - Web services API fails with HTTP 500 Internal Error

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000022395
Applies ToRSA ClearTrust 5.5 Authorization Server (AServer)
Microsoft Windows Server 2003
Apache Tomcat 5.5
IssueWeb services API fails with HTTP 500 Internal Error
Error: "HTTP 500 - Internal server error"
Web services API configured for DEBUG logging, but doesn't log any information
CauseWeb services is deployed in Apache Tomcat 5.5

NOTE: Tomcat 5.5 has not been tested with RSA ClearTrust 5.5 web services.
ResolutionTo correct this issue, downgrade to Apache Tomcat 5.0.
Legacy Article IDa28267

Attachments

    Outcomes