000020829 - Web browser hangs when trying to access a protected resource in RSA ClearTrust  but no errors appear

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000020829
Applies ToRSA ClearTrust Agent 4.7 for Microsoft IIS
RSA ClearTrust Authorization Server (AServer)
Microsoft Windows 2000 Server SP3
IssueWeb browser hangs when trying to access a protected resource in RSA ClearTrust, but no errors appear
Multiple virtual hosts
ResolutionIf the virtual hosts have different domains, the cleartrust.agent.cookie_domain must be configured. In the global session section of the webagent.conf file, the cookie domain is defined using the following:


The new virtual host domain name needs to get defined in the virtual host section per virtual host.

<VirtualHost address=* name=test1.abc.com>


Legacy Article IDa19026