000023264 - browser is not redirected to RKM admin page after authentication

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000023264
Applies ToRKM 1.5.x server
RKM 2.x server
IssueCreate a bookmark that goes directly to the KMS Administration page.
After successful authentication to RKM admin using a bookmark, the ClearTrust home page is displayed.
CauseThe ClearTrust login page is bookmarked.  The RKM admin page should be bookmarked instead.
ResolutionChange the bookmark to the RKM login page, such as: https://machine.na.rsa.net:8443/KMS/admin/ or https://machine.na.rsa.net/KMS/admin/
Legacy Article IDa33001