000022126 - When configured for Protocol Transition  some RSA ClearTrust-protected resources are not displayed if page also contains resources in the Agent-excluded list

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000022126
Applies To
RSA ClearTrust Agent 4.6 for Microsoft Internet Information Services (IIS)

Microsoft Windows Server 2003
Microsoft Internet Information Server (IIS) 6.0
Protocol Transition
IssueWhen configured for Protocol Transition, some RSA ClearTrust-protected resources are not displayed if page also contains resources in the Agent-excluded list
CauseThis problem occurs when Protocol Transition fails to set the Windows impersonation on protected resources if the HTTP request includes some resources that are excluded. The excluded resources can be directories or by file extension. This is due to a threading issue.
Resolution
This issue has been resolved in a hot fix for RSA ClearTrust Agent 4.6 for Microsoft IIS. Contact RSA Security Customer Support to obtain hot fix 4.6.0.67, or request the latest fix level (which is cumulative, and contains fixes from previous fix levels).
Legacy Article IDa27138

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