|Applies To||RSA Data Protection Manager Appliance|
RSA Key Manager Appliance
|Issue||What is the warranty on DPM/RKM Appliance and when does it expire?|
What is the warranty on DPM/RKM Appliance hardware and when does it expire?
|Resolution||If fault is determined to be hardware then RSA will initiate its return material authorization (RMA) process to replace the failed hardware component providing that you have a current support contract. For more details, refer to "Customer Guide to RSA Technical Support" at http://www.rsa.com/support/pdfs/9213_h9036-cusip-gd-0911.pdf.|
|Legacy Article ID||a57924|