000024970 - What to do if you see an expired unassigned token with a serial number: 0000

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000024970
Applies ToRSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
Sun Solaris 2.6
UNIX (AIX, HP-UX, Solaris)
IssueWhat to do if you see an expired unassigned token with a serial number: 0000
CauseThe 0000 token record is the result of a dummy record that gets placed in the token table of the database when loading seed records
ResolutionRun a sdcompress -s -x in order to get rid of the record. If that does not work, contact RSA Tech Support for assistance in getting rid of this record.
Legacy Article IDa86

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