|Applies To||RSA Access Manager 4.7 Agent for IBM WebSphere|
Win 2003 Server SP1 or greater
IBM WebSphere Version 6.1
|Issue||AXM- WebSphere Agent installer fails immediately|
InstallAnywhere process stops immediately while installing RSA ClearTrust Agent because of Microsoft Data Execution Prevention (DEP).
Microsoft Windows Application Event Viewer shows the following exceptions:
|Cause||RSA InstallAnywhere installer causes problem during installation that is trapped by the Windows Data Execution Prevention program (DEP)|
|Resolution||Right click "My Computer" then select "Properties" and then select the Advanced Tab|
Under "Performance", click Settings, select the Data Execution Prevention tab, and click the Add button
Navigate to the RSA ClearTrust Agent 4.6 installer directory and select setup.exe
Run the Agent installer as normal.
|Notes||It is already documented in the release note that the install must be run in windows 2000 compatibility mode. Review the 4.7 agent release notes for additional information.|
Catalogued as RSA defect - Bug 110989
|Legacy Article ID||a41568|