000022959 - When modifying an offline authentication policy getting error  'There was a problem processing your request. Invalid fields for the policy.'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000022959
Applies ToAuthentication Manager 7.0
Offline Authentication Policy
Offline Emergency Access codes
IssueWhen modifying an offline authentication policy getting error, "There was a problem processing your request.
Invalid fields for the policy."
CauseThe Offline Emergency Access code lifetime must be at least equal to the number of day files your allowed to download.  The default for day files is 14 if you set the Offline Emergency Access code lifetime to 13 you will see this error. 
ResolutionChange the Offline Emergency Access code lifetime to be equal or greater than the number of days worth of dayfiles downloaded.  This policy should save without error now.
Legacy Article IDa32064

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