|Applies To||RSA Software Token for Blackberry 3.0.2|
|Issue||BlackBerry device running Verizon (CDMA) RIM OS 220.127.116.11|
RSA Software Token 3.0.1 or earlier, trying to import a token with email attachment would reboot device (RIM bug SDR 169651)
In the case of RSA version 3.0.2, the import option appears, but does nothing. This is RIM bug SDR 169974.
|Cause||RIM has indicated that SDR 169974 is fixed in RIM OS 18.104.22.168 and after. As of this writing (February 12th, 2009) only 22.214.171.124 is available from Verizon.|
|Resolution||Another workaround is to provision the token to the device in another manner than email attachment (see "Deploying Software Tokens" in the RSA Administrator's Guide) SDR 169974 only effects email-attached token importing|
|Legacy Article ID||a44542|