000022143 - When KCA installation switches from GUI to browser phase  it does not come up in the browser phase

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000022143
Applies ToKeon Certificate Authority 6.5.1
Microsoft Windows 2000 Advanced Server SP4
DiamondCS Port Explorer
IssueWhen KCA installation switches from GUI to browser phase, it does not come up in the browser phase
CauseThe application Port Explorer was causing the issue
ResolutionUninstall the application Port Explorer (http://www.diamondcs.com.au/portexplorer/), install the KCA/KRA. After installation is completed, the application Port Explorer can be installed and tested.
Legacy Article IDa26976

Attachments

    Outcomes