000013866 - AXM: LDAP startupfailuremode parameter warning

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013866
Applies ToClearTrust 5.5.3.07
Access Manager 6.x
IssueAXM: Explain the warning that accompanies LDAP startupfailuremode

The LDAP parameter, "cleartrust.data.ldap.startupfailuremode",  that was introduced in 5.5.3.7 came with the following note. Customer would like further explanation.

# Note:
#   Setting this to "soft" may have a negative impact on performance, and
#   should only be done in particular customer environments.

Resolution

The warning was due to the current behavior whan a datastore is marked bad. When the ldap disableservertime has elapsed, we blindly re-enable the pool. As the directory may still be down, this results in a short period of attempts while operations (predictably) fail, we disable it and fail over (again).    Currently issue CTSRV-3276

Disable server time is the parameter that specifies the interval to wait before attempting to use a directory server that is currently unreachable.

When the down store is finally brought back on line , it will be picked up on the next elapsed disableservertime.

NotesAnother relevant defect related to this issue is CTSRV-2629
Legacy Article IDa49590

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