000016680 - AxM Agent receives Error: 'Received error response 129 from keyserver during new key request. Error parsing keyserver reply.'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016680
Applies ToRSA Access Manager 6.x
RSA Access Manager Agent 4.x
IssueAgent receives Error: "Received error response 129 from keyserver during new key request. Error parsing keyserver reply."

Debug logs of agent contains the following errors:

130:2013-07-02 10:06:57 -0500 - [6] - <Critical> - Received error response 129 from keyserver during n         ew key request
131:2013-07-02 10:07:57 -0500 - [6] - <Critical> - Received error response 129 from keyserver during n         ew key request

Dispatcher/Keyserver logs dispatcher.log reportds the following errors:

Sequence_number=18103,2013-06-30 08:53:02:17 CDT,messageID=-2,event_type=Internal Error,internal_error=Key request from client at 172.31.7.34:58532 cannot be processed due to bad key client secret being submitted

Cause

The webagent had the following configured yet the webagent did not have its secret set in the keyserver side keyserver.soc file

cleartrust.agent.keyserver_list=server1.example.com:5606,server2.example.com:5606
cleartrust.agent.key_client_name=rproxy1
cleartrust.agent.key_client_secret=tf/rVBEGz1WqalMBlvlL8Jy6cvrc6mEraUF/OzlAsyBk

Resolution

If required for ISSO then set the secret in the keyserver's keyserver.sec file in the Access Manager server side \var directory

If ISSO not required then blank out those three lines.  

Legacy Article IDa61867

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