000020191 - Where is the Software Token Database?

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000020191
Applies ToRSA SecurID Software Token for Windows

Software Token 3.0.5

Software Token 3.x

IssueWhere are the seed records for the software tokens installed?
Where is software token seed record database stored?
Resolution

The software seed records are stored in the software token database.  The location of this file is specified in the following registry value:

HKEY_LOCAL_MACHINE\SOFTWARE\RSA Security\RSA SecurID Software Token\3.0\SecurID\InstallDir

The file name of the software token database is stored in

HKEY_LOCAL_MACHINE\SOFTWARE\RSA Security\RSA SecurID Software Token\3.0\SecurID\DatabaseName

NotesIf the software token database is deleted, an error will be observed on the next startup of the software token application.  The application will then generate an empty software token database.  The error can be safely ignored ans the application will start normally the next time it is run
Legacy Article IDa32220

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