000021559 - Authentication with 180-second token using RSA ACE/Agent for UNIX

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021559
Applies ToRSA ACE/Agent 5.x for UNIX
Current behavior: timeout of 30 seconds with 5 retries, regardless of the configuration record setting for UNIX ACE/Agents
IssueAuthentication with 180-second token using RSA ACE/Agent for UNIX
When using a 180-second token, sdshell will time out before user can complete next tokencode or new PIN mode
ResolutionThis issue is resolved in a hot fix for sdshell and RSA ACE/Agent 5.x for UNIX. To obtain this fix, contact RSA Security Customer Support and reference hot fix tst00042186.

The new sdshell has a timeout of 90 seconds with 5 retries. This gives a total of 450 seconds, or 2 1/2 token cycles in the case of 180-second tokens.
Legacy Article IDa23574

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