000014701 - AxM agent 4.8 for Apache: httpd segmentation fault on startup with AxM agent installed

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000014701
Applies ToWeb Agent Apache V4.8 Agent
IssueAxM agent 4.8 for Apache: httpd segmentation fault on startup with AxM agent installed
Apache error "segmentation fault"
Causelog file path pointing to invalid directory or insufficient permissions to htdocs directory
ResolutionCheck the value of cleartrust.agent.log_file or CTLogFile if using apache style webagent directives. Make sure the path is valid, and that the permissions are sufficient. Typically, the Apache pid starts as root, and the user root needs rwx (read write execute, or 777) permissions to the logs directory. In some installations, it may also be necessary to assign privileges to the user that apache runs under if it is not started as the root account.
Legacy Article IDa48545

Attachments

    Outcomes