|Applies To||RSA Access Manager 6.1.3|
RSA AA on-premise 18.104.22.168 SP2 / SP3
|Issue||AxM / AA - Unable to remove a phone number once added.|
During the edit enrollment process (ct_enrollment.asp) unable to remove a phone number once added. If 3 phone numbers exist and 1 is obsolete, it can't be removed, the number can only be changed. Can't change the location/label either.
|Resolution||This requires three hot fixes, The Access Manager server and agent and the Adaptive auth sever. Contact RSA customer support and request AxM server HF 22.214.171.124 and the no cache pages agent HF 4.9.2.03. Also request AAOP 6021 SP3 HF180.|
|Legacy Article ID||a56430|