000012952 - AXM - Error restarting server after installing WebLogic Agent: Boot ID not valid

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012952
Applies ToClearTrust Authorization Server 5.5.3
Win 2003 Server
BEA WebLogic 8.1
ClearTrust Agent 3.5.2
IssueAXM - Error restarting server after installing WebLogic Agent: Boot ID not valid
<May 30, 2008 9:01:48 AM CDT> <Notice> <Security> <BEA-090082> <Security initializing using security realm ClearTrustRealm.>
<May 30, 2008 9:01:48 AM CDT> <Critical> <Security> <BEA-090402> <Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.>
CauseThe WebLogic Server did not start up properly. Reason: weblogic.security.SecurityInitializationException: Authentication denied: Boot identity not valid; The user name and/or password from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.
Resolution

Locate the values entered in the cleartrust_realms.properties file for:
cleartrust.agent.weblogic_server.name=myserver

and from the boot.properties file for:
username=wluser
password=password

These entries must be manually added to the ClearTrust datastore before the WebLogic server will start - even if the WebLogic server started prior to the ClearTrust installation.  At the point where ClearTrust is installed, until these values are added to the ClearTrust datastore, the server will not start. The user must match identically, the password must also match identically.  The user must belong to the administrators group for myserver.  In the example above, the group the user must belong to would be myserver_Administrators. Reference page 8 of the 3.5.2 installation and configuration guide where this is mentioned. 

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