000013226 - AxM  during Access Manager installation  error 'install-server.sh: pkgask: not found'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000013226
Applies ToAccess Manager 6.0
Solaris 10
IssueAxM  during Access Manager installation  error "install-server.sh: pkgask: not found"

New installation throws the error, ./install-server.sh: pkgask: not found  

 Installing RSA ClearTrust Servers 6.0
Is this a new installation or an upgrade?
Type "n" for new and "u" for upgrade [n]: n

Beginning JRE package installation.
----------------------------------------------------
Press enter to continue, or any other key to exit.

./install-server.sh: pkgask: not found
JRE package was not installed.
Would you like to continue with installation of the server package? (y/n) [n]: y
Continuing with installation...


Beginning Server package installation.
----------------------------------------------------
Press enter to continue, or any other key to exit.

./install-server.sh: pkgask: not found
Server package configuration failed.

CauseInstallation was run under the wrong credentials, using the "sudo", or "super user do" third party package. 
Resolution

According to Chapter 2 page 27 of the Access Manager 6.0 Installation and Configuration guide, the Solaris install should be run under root credentials.

Installing RSA Access Manager Servers on UNIX Using Standard Installation

To install the RSA Access Manager Servers on UNIX using standard installation:

1. Log on as user root.

Legacy Article IDa45444

Attachments

    Outcomes