000015361 - Authentication Activity report does not display the data that was migrated from RSA version 6.1.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000015361
Applies ToRSA Authentication Manager 7.1.SP2
Authentication Manager 6.1 to 7.1 migration
IssueHow to run report in 7.1 against the 6.1 migrated logs.
If "Internal Database" was selected as the Identity source, no migrated records would be returned.
Cause Admin_IDSRC_ID and ADMIN_ID and Realm_ID columns in the Database, have "SYSTEM" instead of the GUID of in internal DB so the report is not picking them up.
ResolutionWhen running the report, choose "unspecified" as identity source. It should now report the 6.1 migrated data.
Legacy Article IDa50065