000013661 - Auth Mgr 7.1 Add Identity Source Error: 'Identity Source Name' contains invalid characters.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013661
Applies ToAuthentication Manager 7.1
IssueError: "Identity Source Name" contains invalid characters.
The indicated field(s) on this page require your attention.
Identity Source Name contains invalid characters.
CauseAdding an Identity Source name with the '&' ampersand character

Ampersand is not allowed in the directory source name.  Remove this character. For example you might have a Identity Source (IDS) of a domain that contains two disticnt sets of users.

Perhaps this Active Directory contains Users from subdivisions of a Parent company. For example EMC is the Parent company while RSA and VMware are subdivisions.  Naming the IDS as RSA&VMWare though practical is not allowed in the IDS name.

Utilize a name such as RSA-VMware to resolve the error.

Legacy Article IDa41701