|Applies To||RSA Appliance 3.0 SP4|
|Issue||APP 3.0.4 Patch 25, odd prompts asking "replace lib-64/libsystemtools.so? [y]es, [n]o, [A]ll, [N]one, [r]ename: "|
This abnormal/unusual prompt is displayed when applying patch 25:
"replace lib-64/libsystemtools.so? [y]es, [n]o, [A]ll, [N]one, [r]ename:"
appliance 3.0.4 Patch 25 error message "replace lib-64/libsystemtools.so? [y]es, [n]o, [A]ll, [N]one, [r]ename: "
|Cause||An incorrect login sequence was used to become rsaadmin (you must use sudo su rsaadmin, not just su)|
When the proper login syntax is not used, a home directory entry for the patch, i.e. /home/rsaadmin/patch25 will not to be created.
|Resolution||SSH to the appliance as emcsrv, hen issue sudo su rsaadmin. Do not simply issue su rsaadmin. Using su alone will not set the appropriate environment variables.|
Be certain that a directory off of /home/rsaadmin was created, and that the patch unzipping process is done from /tmp as specified in the readme (do not use alternate paths)
If the zipfile was loaded into an alternate directory such as /updates , you must explicitly define it when unzipping the patch, for example if you choose to use /update:
This will insure /home/rsaadmin/patch25 is created for the patch installer to use when it is called from the patch.
|Legacy Article ID||a61560|