000012947 - Auto registration fails with 'Execution failed  Agent host name too long'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012947
Applies ToAuthentication Manager 6.1.2
2003 Server SP2
IssueAuto registration fails with "Execution failed, Agent host name too long"
Auto registration

Application log error:

Event Type: Error
Event Source: sdadmreg
Event Category: Registration failed
Event ID: 1018
Date:  1/29/2010
Time:  1:12:10 PM
User:  N/A
Computer: WERSPITST001D01
Description:
Execution failed. Agent hostname too long; cannot be greater than 48 characters.

CauseAuto registration resolves the hostname by DNS. If ths host name is too long the Agent host cannot be registered.
ResolutionIn the above example host name has 49 characters including the domain suffix. This is a limitation by design and cannot be changed.
Legacy Article IDa50006

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