000012196 - Automatic expiry notifications are not sent when RCM configured to use db plugin

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012196
Applies ToRSA Certificate Manager 6.7
Windows
Solaris
IssueAutomatic expiry notifications are not sent when RCM configured to use db plugin
When RSA Certificate Manager is configured to use an external LDAP server instead of the internal Xudad database, the automatic certificate expiry notifications are not being sent out.  When using the internal database, the notifications do work.
CauseThe Xudad process would not start the notification thread when using an external datastore.
ResolutionUse RSA Certificate Manager 6.7 build 422 or greater.
NotesOn Solaris only, RSA Certificate Manager 6.7 build 422 Xudad process does not stop when RCM services are stopped.  This is due to the automatic expiry notifications thread not stopping when external datastore is being used.  This issue will be fixed in a new build.  In the mean time, contact RSA Customer Support to obtain a test binary (Bz 107198 / Jira CERTMGR-3435) that resolves the issue.
Legacy Article IDa41262

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