000013804 - Apache will not start - Error logged : Init: Pass phrase incorrect

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013804
Applies ToRSA Data Protection Manager Appliance 3.5
IssueApache will not start - Error logged : Init: Pass phrase incorrect
[Thu May 23 16:15:58 2013] [error] Init: Pass phrase incorrect
Apache will not start - Error logged : Init: Pass phrase incorrect
Resolution

System Stable Values recently changed. Reset them by running this command as root:

/opt/rsa/setup/sh/resetLBMode.sh

And provide the lockbox password. You can then restart Apache by typing:

service httpd restart

Legacy Article IDa61512

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