000011890 - Unable to execute configEngine's RADIUS server configuration

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000011890
Applies To7.1 SP2
3.0.x.x appliance
Windows 2003
IssueUnable to execute configEngine's RADIUS server configuration
Causenon-standard characters conflicting with radius server config used in master password, and / or super admin password
characters may include ()%=-$         (all were used in this particular case, for both master password, as well as super admin password)
Resolutionchange master password using manage-secrets utility on page 277 in the 7.1 SP2 administrator guide
change super admin password using security console. *May have to modify password policy to allow for change if new installation.
Legacy Article IDa52098

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