Article Content
Article Number | 000011887 |
Applies To | RSA Product Set: Archer |
Issue | The screen only partially renders and Archer is unusable. |
Cause | This is a permission on the .js which makes it unavailable. This could be caused by a group policy change or a blocking of js. |
Resolution | If anonymous authentication (either with non-Windows auth or no auth) is used, the default pass-through is IUSR for anonymous authentication. Right-click on the anonymous in the authentication in IIS and set it to the application pool user instead of IUSR. This should allow the screen to fully render. |
Legacy Article ID | a64638 |