000011902 - Getting a 404 error - Page cannot be found - when accessing /admingui or /KMS on the RKM Appliance

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011902
Applies ToRSA Key Manager Appliance 1.6.1
RSA Key Manager Appliance 2.5.x
RSA Key Manager Appliance 2.7.x
IssueUnable to log in to /admingui or /KMS
Getting a 404 error - Page cannot be found - when accessing /admingui or /KMS on the RKM Appliance
/opt/tomcat/logs/catalina.out shows:

java.io.FileNotFoundException: no such file: /opt/tomcat/work/Catalina/localhost/admingui/org/apache/jsp/ChangePassword_jsp.class
at org.apache.jasper.compiler.SmapUtil$SDEInstaller.<init>(SmapUtil.java:253)
at org.apache.jasper.compiler.SmapUtil$SDEInstaller.install(SmapUtil.java:241)
at org.apache.jasper.compiler.SmapUtil.installSmap(SmapUtil.java:165)
at org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:450)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:298)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:277)
at org.apache.jasper.compiler.Compiler.compile(Compiler.java:265)
at org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:564)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:302)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
...
Partition /opt is 100% full
Running the following command:

  du -sh /opt/oracle/oradata/$ORACLE_SID/archdest

shows that most of the disk space is used in that folder.
ResolutionFollow the solution a51732 - How to clear Oracle archivelog files on RKM Appliance?
NotesBZ 128847
KMA-272
Legacy Article IDa47835

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