000011878 - Outlook 2007 AutoDiscover and Out of Office breaks after installing 7.0.x web agent

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011878
Applies ToRSA Authentication Agent 7.0 for Web for IIS
Outlook 2007
IssueWhen trying to set Out of Office the following error is displayed

Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later.
CauseThe Outlook client is being prompted for SecurID authentication when hitting the Exchange Server.
ResolutionUn-protect the following Virtual Directories in IIS:

Autodiscover
EWS
Legacy Article IDa52650

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