000015811 - Application of SP2 Image fails

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000015811
Applies ToSecurID Appliance 3.0
RSA Authentication Manager 7.1 SP2
IssueApplication of SP2 Image fails
CAP Task Failed
Scan for update finds correct update
Apply update fails
CauseThe ISO image has been renamed.
ResolutionRename the ISO image to the correct name. Scan for updates again and apply.
Notes

Correct names for the images:

3.0.2.0 (update image):  am-cap-3.0.2.0-x86-dvd1.iso

3.0.2.5 (for 130): am-cap-3.0.2.5-x86-r200-dvd1.iso

3.0.2.5 (for 2950): am-cap-3.0.2.5-x86-2950-dvd1.iso

Legacy Article IDa48279

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