000011875 - Internal Error: Failed to start RADIUS Administrative Client

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011875
Applies To"Internal Error: Failed to start RADIUS Administrative Client."

Unable to manage Radius console from Host Mode
Issue"Internal Error: Failed to start RADIUS Administrative Client."
Causesbradmin.exe  has been renamed to sbradmin.exe.orig
patchRemoteAdmin.bat which is used to create RADIUS Migration package file to export RADIUS 6.1 data to AM7.1 is actually renaming 'sbradmin.exe' in the C:\Program Files\RSA Security\RSA Authentication Manager\prog\radius\Admin folder and copying in a new 'sbradmin.exe' program to export RSA RADIUS data.
ResolutionRename "sbradmin.exe-orig program" (136KB) to sbradmin.exe to fix this issue. The replacement "sbradmin.exe" copied in by the batch file is 21 KB.

Navigate to C:\program files\RSA Security\RSA Authentication Manager\Prog\radius\admin\ on the RSA Authentication Manager Server and rename the sbradmin.exe.orig back to sbradmin.exe and restart the Radius Service
WorkaroundRSA Authentication Manager 6.1.x
Legacy Article IDa52681

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