|Applies To||RSA Access Manager Agent v4.8 for IIS 7.0|
|Issue||Long URL's cause a the 4.8 Agent for IIS 7 to crash|
The application pool crashes if a request URL is around 4000 bytes long.
The following message shows in the Windows Event viewer:
Log Name: Application
|Cause||The agent will sometimes crash if the request URL is between 4000 and 4096 bytes long as some internal buffers exceed 4096 bytes.|
This has been resolved in hotfix 126.96.36.199 for the 4.8 Agent for IIS 7.0. Contact RSA Customer Support and request this hotfix or the latest cumulative hotfix for your platform.
Note after applying the hotfix any requests that exceed a URL length of 4096 bytes will display the following message in the agent log file. The request results in a "ERROR 414: Request URI Too Long" at the browser.
2010-03-05 14:32:40 -0800 -  - <Debug> - Request URI is too long. It's length should be atmost 4096 bytes. Current length is 4437
|Legacy Article ID||a50107|