000011736 - Error logging into Event Explorer

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011736
IssueThe web server for domain <servername> is not accessible. Please verify that the server is available and running properly. 
Resolution

Verify that the NIC App Server service is running on the enVision server. Verify that the enVision licensed key is valid for Event Explorer.

Verify that the port, and enVision server name are correct. The login credentials should be similar to http://servername-as1:8080

Legacy Article IDa47700

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