000014386 - APP - LDAP sync job loaded from another database does not work

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014386
Applies ToSecurID Appliance 2.0
RSA Authentication Manager
Loaded database from a Server with a different license.rec
IssueAPP - LDAP sync job loaded from another database does not work

LDAP password decryption error.  This is usually caused by the merging or importing of LDAP synchronization jobs using a different license record than the current database. LDAP passwords cannot be used and must be re-entered.

Cause

The LDAP sync password to AD, or SunONE did not make it through the Dump and Load of the Database, so you have to re-enter it and save it with an [OK]

Resolution

Edit the LDAP sync job, under LDAP Authentication, retype the binding DN password for the Domain Account (Binding DN) and [Test?].

Legacy Article IDa40376

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