|Applies To||RSA SecurID Appliance 3.0|
Appliance 3.0 license install
Appliance 3.0 Quick setup fails on license upload.
Upgrade appliance 3.0 license
A license consists of the following files:
|Issue||Resolve error: You uploaded and invalid file type|
There was a problem processing your request.
You uploaded an invalid file type.
invalid file type
|Cause||The media by which license files have been delivered is corrupt or missing files.|
A 2.0 Appliance trying to upload a 3.0 license, especially an upgrade for On Demand Tokens, will get the same error. The .zip file will only have .xml files in it.
|Resolution||If your CD or download is missing any of these files please contact RSA Customer Relations at 800-995-5095 and request a replacement license be generated.|
If you have all six files that extract to a folder, see "Appliance v3 license in self-extracting executable extracts to six files instead of required zip file" here
Make sure that if you zipped the files yourself that you do not include a folder in the zip.
Try removing the hyphens in the XML file, and re-create the zip file.
|Legacy Article ID||a44280|