000012316 - Unable to install Authentication Manager 7.1 using the downloaded ISO image

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000012316
Applies ToUnable to mount ISO image
install systems do not have DVD drives
IssueUnable to install Authentication Manager 7.1 using the downloaded ISO image
Authentication Manager 7.x
Resolution

This document provides instructions on how to verify and mount the ISO image.  https://knowledge.rsasecurity.com/docs/rsa_securid/rsa_auth_mgr/71/mount_iso.pdf

A few other notes:

1.  The software cannot be installed over a network.  Copy the *.iso to the local machine and use the instructions from the mount_iso.pdf.

2.  If you decide to copy the contents of the mounted DVD to the local file system, you will need to change the permissions on the ora10g2 directory to allow execute and read, otherwise the install will fail.


Legacy Article IDa41088

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