000012315 - Error: 'Token import failed: Error in TKN library'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000012315
Applies ToRSA SecurID token 1.3 for Toolbar
Windows Vista
IssueError: "Token import failed: Error in TKN library"
The above error appears when administrator tries to import a token on Vista.
CauseThe SecurID token 1.3 for Toolbar is not supported on Vista.
ResolutionThe SecurID token 1.4 for Toolbar will be supported on Vista.
Legacy Article IDa40842

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