|Applies To||RSA ACE/Server 5.1 (no longer supported as of 7-14-2006)|
RSA ACE/Server 5.0.x (no longer supported as of 8-15-2004)
RSA ACE/Server Quick Admin
|Issue||refreshinfo: Problem processing request: message is "Failed to list user info for -user. ACE Error: SD_ListUserInfo Error Invalid user"|
|Resolution||Contact RSA Security Customer Support for a hot fix referencing tst00024776.|
This hotfix for Quick Admin will give a message that the delete was successful instead of the refreshinfo error.
|Workaround||Deleted the user using Quick Admin|
|Legacy Article ID||a9126|