000019340 - After deleting a user with Quick Admin the following message appears: refreshinfo: Problem processing request: message is 'Failed to list user info for -user. ACE Error: SD_ListUserInfo Error Invalid user'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019340
Applies ToRSA ACE/Server 5.1 (no longer supported as of 7-14-2006)
RSA ACE/Server 5.0.x (no longer supported as of 8-15-2004)
RSA ACE/Server Quick Admin
Issuerefreshinfo: Problem processing request: message is "Failed to list user info for -user. ACE Error: SD_ListUserInfo Error Invalid user"
ResolutionContact RSA Security Customer Support for a hot fix referencing tst00024776.

This hotfix for Quick Admin will give a message that the delete was successful instead of the refreshinfo error.
WorkaroundDeleted the user using Quick Admin       
Legacy Article IDa9126

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