000025325 - Administrators with 25 Global group associations cannot access the Control Panel logon tab

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025325
Applies ToRSA SecurID Passage 3.5.1 (105)
Logging in using Passage GINA
Administrator belongs to 25 Global Groups or more
IssueAdministrators with 25 Global group associations cannot access the Control Panel logon tab
Administrator logs in using Passage GINA, brings up Passage Control Center, selects the logon tab, and is unable to access any configuration on the login tab because all entries are grayed out
ResolutionTo correct this issue, contact RSA Security Customer Support and request the hot fix named Passage.cpl. The version on this fix is Passage 3.5.1 (110).
Legacy Article IDa19698

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