000021371 - After applying security patches including Microsoft Internet Information Services (IIS) lockdown tool  RSA ClearTrust Agent 4.6 for Microsoft IIS no longer challenges access to protected resources  displays a blank page

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021371
Applies To
RSA ClearTrust Agent 4.6 for Microsoft Internet Information Services (IIS)

Microsoft Windows 2000 Server SP4
Microsoft Internet Information Server (IIS) 5.0
IssueAfter applying security patches including Microsoft Internet Information Services (IIS) lockdown tool, RSA ClearTrust Agent 4.6 for Microsoft Internet Information Services (IIS) no longer challenges access to protected resources, displays a blank page
ResolutionTo correct this issue, reinstall the RSA ClearTrust Agent.
Legacy Article IDa24715

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