000013472 - AM 7.1- Error while generating Online Emergency Access Tokencode: Date "7/24/09" does not match the pattern "{1}".

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013472
Applies ToAuthentication Manager 7.1 on all supported platforms
Appliance 3.0
Issue

When generating an Online Emergency Access Tokencode, you get the following error:

The indicated field(s) on this page require your attention.

. Date "07/24/09" does not match the pattern "{1}".

 

Cause

The error is caused by an unsupported date format in the Emergency Access Tokencode Lifetime Expire On field.

 

Resolution

To fix the issue, change the date format of the day that the token expire to the following format: MM/dd/yyyy

Example:

7/24/09 will cause the error. Change the date to 07/24/2009 or select it from the Calendar.

Notesbug ID 125903
Legacy Article IDa46788

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