000014230 - AM 7.1 - Services will not start

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014230
Applies ToAuthentication Manager 7.1, AM 7.1
Microsoft Windows Server 2003
IssueAM 7.1 - Services won't start

Unable to create a server socket for listening on channel "Default". The address 10.10.10.10 might be incorrect or another process is using port 7071: java.net.BindException: Cannot assign requested address: JVM_Bind.


Unable to create a server socket for listening on channel "DefaultSecure". The address 10.10.10.10 might be incorrect or another process is using port 7072: java.net.BindException: Cannot assign requested address: JVM_Bind.


Server failed to bind to the configured Admin port. The port may already be used by another process.


Server failed. Reason: Server failed to bind to any usable port. See preceeding log message for details.

CauseThe IP address of the Authentication Manager Server was changed without using the documented procedure.
ResolutionStop services, change the IP address back to the original IP address. Change the IP address in accordance with the Authentication Manager 7.1 Administration Guide, Appendix E or Authentication Manager 7.1 SP2 Administration Guide, Appendix E. 
NotesThe log messages listed above appear in the winsvc_out.log, located in the directory:

c:\Program Files\RSA Security\RSA Authentication Manager\imsoc

Legacy Article IDa48204

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