000016657 - Admin user redirected to KMS login screen after successful Access Manager authentication

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016657
Applies ToRSA Key Manager Server 2.1.3
RSA Access Manager
IssueAdmin user redirected to KMS login screen after successful Access Manager (ClearTrust) authentication
User is being redirected to KMS login screen (login.jsp) after successful Access Manager (ClearTrust) authentication
RSA Access Manager Agent's webagent.conf contains:

cleartrust.agent.exported_headers=ct-remote-user=ct_remote_user
Customer is using Access Manager for their own in-house application
User authenticates successfully to the ClearTrust login page
ResolutionModify the Access Manager agent (ClearTrust agent) configuration file, webagent.conf as follows.

Make sure that the parameter cleartrust.agent.exported_headers is either empty (default values will then be used) or if ct-remote-user is modified, make sure that it is sent as-is anyway.

A valid value could be something like:

cleartrust.agent.exported_headers=ct-remote-user=ct_remote_user+ct-remote-user
NotesFor more details about the webagent.conf parameter cleartrust.agent.exported_headers, see solution a25586 - RSA ClearTrust Agent 4.6 for Apache 2.0.x exports user CT-Remote-User instead of CT_REMOTE_USER.
This solution is in error do not use!!!!!!!!!!!!!!!!!!!!!!!!
Legacy Article IDa41534

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