000022259 - After installing RSA/Agent 5.2 for Web on Oracle Application Server 10g running on Red Hat Linux Advanced Server 3.x  the web server no longer starts; the command 'opmnctl startall' fails to start it

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022259
Applies ToOracle Application Server 10g (OAS 10g)
RSA ACE/Agent 5.2 for Web
Red Hat Linux Advanced Server 3.x
IssueAfter installing RSA/Agent 5.2 for Web on Oracle Application Server 10g running on Red Hat Linux Advanced Server 3.x, the web server no longer starts; the command "opmnctl startall" fails to start it
opmnctl startproc ias-component=HTTP_Server fails
CauseAn issue with environment variables causes RSA ACE/Agent 5.2 for Web to crash with the rest of the web server
ResolutionThis issue has been resolved in a hot fix for RSA ACE/Agent 5.2 for Web. Contact RSA Security Customer Support to request the hot fix for ID19309.
Legacy Article IDa27744

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