000016562 - Administration Menus Not Being Displayed in Archer User Interface

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016562
Applies To5.X
IssueAdministration Menus Not Being Displayed in Archer User Interface
ResolutionPossible causes:

  • Silverlight is not installed
    • Go to Add/Remove Programs and see if it is there, if not install
  • SQL Server Express used instead of SQL server
    • Be sure full version of SQL Server has been installed.
    • If SQL Express, install full version and move database.
Legacy Article IDa60931