000024222 - Administrator cannot reset user's password until the minimum lifetime has expired.

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024222
Applies ToClearTrust Authorization Server 6.0
Access Manager Authorization Server 6.0
Minimum Password Lifetime in use in password policy.
IssueAdministrator cannot reset user's password until the minimum lifetime has expired.
The following error is displayed in the Administrative Console, "Illegal password (RC_ILLEGAL_PASSWORD): Password cannot be changed until...."
CauseThis is functioning as designed. A Request For Enhancement, RFE 99330, has been entered to add this capability to override the minimum time by an Administrator.
ResolutionTo workaround this issue the administrative should use the the Administrative Console to lookup the user, click the "expire now" button, save the user and then reset the password.
Legacy Article IDa38305