|Applies To||SecurID agent for Windows 6.1.1|
User does not have "Allow log on locally" privileges
|Issue||Cannot login to terminal services after installing SecurID agent for Windows|
Only administrators can login through terminal services
"There is a restriction on your account preventing logon"
"LogonUser returned: 1385"
After installing RSA SecurID Agent for Windows on a machine which is also running terminal services, some users cannot remotely login into it anymore. Usually administrators are still able to login, while normal accounts are rejected login with the message
We determined that if a user does not have "Allow log on locally" privileges, he won't be allowed to login.
|Resolution||Please contact customer support and mention solution ID a34207.|
|Legacy Article ID||a34207|