000013861 - AM 7.1: Radius replication fails with error: 'Connection to RADIUS server failed due to incorrect credentials. Verify your username and password are correct'

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013861
Applies ToRSA RADIUS
RSA Authentication Manager 7.1
Issue

"Connection to RADIUS server failed due to incorrect credentials. Verify your username and password are correct"


Radius replication fails
CauseAM 7.1 install creates a Windows user RadiusXXXXX (where XXXXX is a random string) whose password expires in 45 days
ResolutionEdit the Windows User, and set the (probalby expired) password option to "never expire"
Legacy Article IDa45870

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