000011726 - FIM - Missing keystore and truststore Menu items from FIM console

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000011726
Applies ToFederated Identity Management Module 4.1
2008 Server R2 Enterprise (64 bit)
IssueFIM - Missing keystore and truststore Menu items from FIM console
 Under the "Components" menu there should be Connections, Plugins, Attr Sets, Keystores, Trustsores, etc.  The Keystore and Truststore menus were missing. When clicking on the Keystore or Trustsotore on the right side of the "Dashboard", an access error is received.
CauseThe FIM admin account did not have permission to see the keystores. 
Resolution Give FIM admin adequate account file permissions to the keystores.
WorkaroundWhen logged into the FIM console as fim_securityadmin the customer was able to see the keystore menu items.
Legacy Article IDa56934

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