|Applies To||Authentication Manager 7.1 SP4|
RSA SecurID Appliance 3.0 SP4
|Issue||Error: Incorrect Data. Kindly check your information|
When the end user attempts to create an account through RSA Self-Service it fails with an error.
|Cause||The users email address has a special character (such as firstname.lastname@example.org )|
|Resolution||RSA is aware of this issue. At this time please do not use special characters in the email address when requesting an account creation through the RSA Self-Service portal.|
|Legacy Article ID||a51332|