000011701 - Things to do to have a successfull RKM Appliance installation

Document created by RSA Customer Support Employee on Jun 14, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000011701
Applies ToRSA Key Manager Appliance
IssueThings to do to have a successfull RKM Appliance installation
RKM installation fails
ResolutionThese are all pre-requisite / gotchas when installing the RSA Key Manager Appliance

 - Configure manually the network on the standby. Follow the steps in the Deployment Guide, section "Secondary Network Connectivity"
 - Connect a "live" network cable in NIC 1
 - Use valid Fully Qualified Domain Names, example : rkm.rsa.com is valid. server.localdomain is not.
 - Use passwords with contains at least one upper case letter, one lower case letter, one number, and a minimum of 8 characters
 - Provide valid actual root password when prompted during the install script.
Legacy Article IDa44015

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